Quirk Gmc sold me a Yukon XL that was towed into the dealer and deemed unsafe to drive with under 400 miles on it. It remained in the shop for 37 days. I was given a low model crosstrek with neither AWD or 4WD as a loaner for December and January. Quirk GMC general manager never bothered once to call me and GM customer service referred me to my owners manual when I reached out to them for assistance. GM refused to return over $2,500 in rebate dollars to my GM credit card and even refused to pay for the tow into the dealer. The experience was time consuming, frustrating and costly. Buyer Beware!

best deal yet i got approved very exciting my sales person ryan boulter was very helprful and went out of his way to help me to get approved as customer and emplyoee ryan stuck with me through the whole deal and was very patient with me and the deal kept checking in with me and letting me know were we stood at far as deal and what needed to get done to get approved ryan was very helpful and didnt give up on me or the deal kept at it until deal was done ryan also made sure it went through quirk buick gmc is awsome keep the good work

Just purchased a 2023 Sierra 1500 Ultimat e with Ahmad in Braintree. Very helpful and made buying this vehicle as painless as possible. Would highly recommend anyone to purchase a vehicle through Ahmad in Braintree you won’t be disappointed..

I just had to say good thing about this dealer ship in Manchester. This is my second truck that I brought from them and they always payed well for my trade and gives me a good price on the new truck and this year I work with Siobhan and she was very nice and easy to deal with. Always recommend to all my friends 100% . Thank you! Im look forward to buying another truck soon from them … B. Sette

This place has horrible techs. My engine went on a new 2022 1500 denali at 15k miles. It took them over 2 months to replace the engine which after 30 days they were supposed to have to buy it back. The repair job has been a nightmare. The truck randomly wouldn't start after stranding me multiple times found out they didn't tighten the power wire to the power control module, truck was sputtering and losing power they tried to tell me I had to get premium gas from only Irving or sunoco and that I was causing the problem, turned out the coil wires were bad. I go to turn on my ac last week no ac they forgot to recharge the ac. And my exhaust has been louder since the engine swap. Horrible service and they don't try to do anything to make it right but they'll pretend they will in responses to reviews trying to save face. Don't go to Quirk.

I called Quirk GMC in Manchester NH and spoke to Nick Way I ask about a new Colorado and he told me they had several coming in at their Braintree Ma location. Several weeks later I received a call from James Thorp at Quirk Chevy in Braintree Ma. He told me the truck was in. I asked for some options to be installed and when completed they delivered my brand-new Colorado and picked up my trade. Fast and seamless transaction from a great dealer and sales department.

My vehicle was originally serviced for a basic oil change, first service on the truck (i believe it was on 9/14). Had no issues with my vehicle since leasing it in January. Had less than 7300 miles on it in 9 months. I do NOT drive much. Since the oil change, I had barely driven 30 miles by that Saturday. I left my home to take my kids apple picking (in town, less than 4 miles from my house). On the way there I noticed the truck was 'stuttering' or misfiring. By the time I made it all the way to the apple orchard my truck had begun making a tapping noise, and a very loud banging noise. I could tell right away that something was wrong with the engine and it sounded like it was out of oil. We proceeded to do our apple picking, and then I went home immediately. The longer I drove it, the louder it got; and please remember, this is less than four miles away; It began making the tapping noise even while idling and the banging noise increased as I drove. much more aggressive. I let the truck sit for about 20 minutes then we checked my oil. There wasn't oil. Yes, you read that correctly. The dip stick came out with barely a drop (quite literally) on the ball of the dip stick. I do have a video. I had it towed to the dealership for service using my roadside assistance, as its a lease. I spoke to the service manager, Chris. He informed me that we were just down a quart of oil, maybe two. I must have read the dipstick wrong. That the noise was caused by a factory defect on the lifters and its all covered under warranty. He wouldn't touch the truck until I got there so he could prove to me that there was actually oil put in the truck. I was working, got there about an hour later. he, or another service member, put oil in the truck and moved it out back. So, not only can I not prove any longer that the thing was empty, but he is insistent that my husband and I simply don't know how to read a dip stick. That we were just low. Even if that WERE the case, it had only been in the service deptartment four days earlier, shouldn't be low by any amount. AND, if he knew about this bulletin put out by GM, why wouldn't he check on this in my vehicle while its there for service FOUR DAYS EARLIER. he is covering his service departments xxx by lying to me and using the factory default on the lifters to fix the problem. He's dishonest, has no integrity, and was completely demeaning to me as a woman and customer. I told him as much. Not only this, but in the end he didn't even give me a vehicle that would safely fit my whole family of four. I had planned on buying this truck when its lease ran out, but there is NO way I can do that now. I have absolutely no faith in the service department at Quirk or that my engine isn't damaged. No telling what kind of long term effects this has caused on my engine. I will NEVER use the service department at the Quirk dealerships ever again. The nice man who helped me when I had to pick my truck up told me straight up that the service department has been having a lot of issues and that I should make sure to tell someone at corporate so they can finally get some help down there. I am unbelievably disappointed that I now will have to start all over again with a different vehicle when my lease is out, after having built up all that equity with my payments. This is not an inexpensive little sedan. Its a pickup truck, and has large payments. I will also have to find a different dealership to do my service. Quirk is so convenient to my home location. the inconvenience is minor, but still an inconvenience none the less. My trust in mechanics and the Quirk service department is tainted forever, non existent at this point. I will continue to let others know as well not to use that service department if they want to keep their vehicles safe! I certainly hope to receive some kind of response from the GM Corporate office about this as its a major problem when you have all those vehicles running through there. Who knows how many are driving unsafe without even knowing it!!

A big "shout out" to Logan Russell for his prompt attention and service and to the Quirk Service Department team for their excellent and accurate work.

I have had my 2017 diesel here 3 times in one week . They are big dealer with no real mechanics is xxxxing sad . The either have too much going on or really don't know what they're doing

This dealership wasted my time and lied to me. I drove an hour out to them to look and and likely buy a specific truck. I emailed back and forth with them and they knew what truck I was coming to see. I arrived and they told me that the truck was on another lot. After 20 minutes they brought a different truck up that was much different than I came to see. They said that they did not know where the truck that I came for was. They were rude and arrogant while I spoke to them and did nothing to try to resolve the issue. I will never go back and encourage everyone to never shop at this dealership. Do not waste your time here.

Mike Carlisle is a fantastic guy and excellent salesman to work with. That being said.... Sales managers are rude, Service is HORRENDOUS. My Certified preowned car had something wrong with it and once I brought it in they went to fix it and broke part of the car. Didn't tell me until I walked in to pick it up. Then I was told they would call the next day, never called, I had to call. Told me it would be ready at 4. Got there, not ready. Finally ready but an item wasn't done. Had to take it back. Get it back again, but they didn't check their work and something else didn't work. Had to take it back again. Spoke to sales about their selling procedures, was told the definition of pre-owned and also told that they aren't responsible for what happens the second I drive it off the lot, mind you its CERTIFIED PRE-OWNED. Terrible experience and as a result multiple people I work with and know will never be going back here for anything. ever.

Wonderful extremely helpful great pricing. Jack was my salesperson great at explaining all the bells and whistles that came with the car. Even offered to come to Maine and pick me up so I could have the car. Everyone I dealt with from the first steps onto the lot to the signing of the papers made it an easy and helpful experience. My son is even considering purchasing his next Yukon XL from the same dealership. Would highly recommend them.

It was a pleasure dealing with both the management staff and Zach (salesperson). He was very detailed when going over the vehicle options. He was pleasant to deal with and I was very please with both the price of the vehicle and the overall experience at quirk Buick GMC. I would definitely buy another vehicle there and refer friends and family to the dealership.

Zach was very knowledgeable about all the vehicles on the lot. He helped us to determine what vehicle would best suit our wants and needs. He was very patient and understanding with us through this process. Zach got us all set up with the new Yukon and on the road. We would recommend him to anyone looking for a vehicle New or used!

Zach was great helping with the purchase of my new sierra Denali lots of information to make the right decision! Glad I went with the Denali Thanks Zach

went out of his way to help memade it great to buy provided transportation to do sale and going to deliver truck to me at my home i am recomdind john callan to my friens

I have purchased just about all of my new cars from the Quirk Automotive Group. Previously Fords, this time a Buick. My salesman was Zack Josephs and the business manager we Ryan Boulter. I found Zack and the dealership in general a pleasure to do business with from initial negotiations to final delivery maintaining the high standards that I have experienced with Quirk in the past. I would highly recommend my salesman and the dealership....Ed.

I went vehicle shopping here’s for a pickup truck and Zach Josephs was there to help us. He was extremely personable, very knowledgeable, and we didn’t feel the least bit of pressure at any point of our shopping experience. I highly recommend and would definitely go back in the future.

Steve and Zach were excellent in assisting me with my purchase of a 2017 GMC Sierra! I can’t say enough about the two, besides making my experience everything I’d hoped for. In the future I’ll definitely be contacting them to pursue another vehicle. If you need anything Service related, I’d ask for Steve. If you need anything with sales, I’d recommend contacting Zach. He does not skimp on showing every single detail of your purchase, and not there just for the sale.

Zack was a great salesman, very polite and knowledgeable. Made my purchase easy and stress free. Ryan in finance was great too, remembering me from the last time I was in.

Our experience was not a "normal" car buying experience at Quirk. There was no pressure and the sales person was very knowledgeable about the product. Highly recommend Quirk.

My salesperson-Zach, was polite & knowledgeable about the GMC product I was interested in. (2017 Denali short box 4X4) The Finance guy -Ryan was great also. Everything went smoothly from me first looking to buying that day. Nice people to deal with! Brandan Bowen, Marlborough, Ma.

Zack was very patient with me and answered all the questions that I had about the car and about the financials. He also was able to get me the car in my color and get me to a price that was good for my budget. I recommend him to anyone who needs a sales consultant with good knowledge who also is able to get you a good deal on the car of your choice.

I walked in thinking I was gonna walk out pretty quickly but I must say I'm very impressed. I dealt with John Callahan, not your typical salesman will say. He helped me find just the right one and I absolutely love it. 10/10 would return for another vehicle!

With each visit to Quirk Buick GMC I'm consistently shown the up most respect. It's not common that dealerships show women equal respect to the man. Zack and really all the staff go out of their way to show their respect and empower my independence. If you're tired of being treated less serious, then it's time you call to make an appointment with Zack. He's 7'1 and very friendly, you can't miss him.